Welcome to Dataloader.io pricing FAQ

  1. How much is Dataloader.io Professional?

    $99/month/user. You can learn more about Dataloader.io Professional here.

  2. How much is Dataloader.io Enterprise edition?

    $299/month/user. You can learn more about Dataloader.io Enterprise here.

  3. What methods of payment do you support?

    All major credit cards accepted: Visa, MasterCard, American Express.

  4. How can I Upgrade?

    You can upgrade your account by following these steps:

    1. Log in to your Dataloader.io account using the salesforce credentials of the user you want to upgrade.
    2. At the top of the screen, you will see an upgrade button. Click it and choose a plan that better fits your needs.
    3. You will thend be asked to provide your credit card information. Note that if you are upgrading to an Enterprise Edition plan, you will also receive a free 30 days trial.
    4. Click upgrade.

  5. Is there any minimum term for subscriptions?

    All subscriptions are monthtly and auto-renewed every month. You can cancel at any time.

  6. What is the task retention period for free vs. professional or enterprise?

    If you have the free version, your tasks will remain on your console for 30 days, after that period they will be expired and will no longer be displayed on your console. The expiration period works on the task creation date (regardless of the task activity).

    Professional and Enterprise will allow you to keep your tasks forever and they will never expire.

  7. Can I recover my expired tasks?

    Yes, you can recover your expired task if you upgrade to the Professional or Enterprise.

  8. Do scheduled tasks expire?

    No, scheduled tasks do not expire.

  9. How many Salesforce connections can I have?

    Free and Professional users are entitled to one Salesforce connection, the Enterprise Edition enables you to up to ten Salesforce connections.

  10. Can I access different Salesforce accounts using the same Dataloader.io account?

    Using Dataloader.io Enterprise you can access up to 10 different Salesforce connections. To access these orgs you need valid credentials for them.

  11. I need to connect to sFTP, which version should I use?

    Dataloader.io Enterprise is the only version that allows access to sFTP servers.